Legal
Privacy Policy
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Last updated: July 29, 2026
This Privacy Policy explains how Apartment Cashout ("we," "us," or "our") collects, uses, and shares information when you visit apartmentcashout.com or interact with us by phone, email, or text. We are a direct buyer of apartment and multifamily real estate operating nationwide. We respect your privacy and keep your information confidential.
1. Information We Collect
When you submit our online form or otherwise contact us, we collect:
- Contact details: name, phone number, email address.
- Property details: address, property type, number of units, utilities setup, occupancy status, rental income (if applicable), mortgage status, listing status, asking price, desired closing timeline, and any free-text notes you choose to share.
- Marketing attribution: the referring page, search parameters, and time of first visit. This is collected automatically and stored in your browser's session storage.
- Technical data: standard web server logs (IP address, browser type, pages visited, timestamps).
2. How We Use Your Information
- To respond to your inquiry, schedule a property review, and prepare a cash offer.
- To contact you by phone, text, or email regarding your property. By submitting our form, you consent to be contacted by us at the phone number or email you provided regarding your inquiry. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text or asking us to remove you during any call.
- To measure the effectiveness of our marketing and improve our website.
- To comply with legal obligations, including responding to subpoenas, court orders, and tax reporting.
3. How We Share Your Information
We do not sell your personal information. We share it only as follows:
- Our team: Sam, Richard, and the small group of cash investors we work with on each deal. This group is direct and limited; we do not broadcast leads.
- Service providers: FormSpree (form submission delivery), Google (Maps and address autocomplete), and our hosting provider (Vercel). Each acts on our behalf under their own privacy terms.
- Title and escrow companies: if we move forward with an offer, we share the necessary information with the title company to close.
- Legal compliance: when required by law, subpoena, or court order.
4. Cookies and Tracking
We use minimal tracking. Session storage records how you arrived at our site so we know which channels generate inquiries. You can control cookies and storage through your browser settings; blocking them may affect site functionality.
5. Your Choices and Rights
- Opt out of contact: you can ask us at any time to stop contacting you. Reply STOP to any text, ask us to remove you on a call, or email us at the address below.
- Access and deletion: you may request a copy of the information we hold about you, or ask us to delete it, by emailing us. We will respond within a reasonable time and as required by applicable law.
- State privacy rights: depending on your state of residence (including California under the CCPA and Texas under the TDPSA), you may have rights to access, correct, delete, and opt out of targeted advertising or the "sale" of your personal data. We do not sell your information. To exercise your rights, contact us using the information below.
6. Data Retention and Security
We keep your information only as long as needed to respond to your inquiry, complete any resulting transaction, and comply with our legal obligations. We use reasonable administrative, technical, and physical safeguards to protect your data, but no system is perfectly secure.
7. Children's Privacy
Our website is intended for adults engaged in real estate transactions. We do not knowingly collect information from anyone under 18.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be reflected on this page; please check back periodically.
9. Contact Us
Questions, requests, or opt-out instructions:
Apartment Cashout
Email: RichardALowrance@gmail.com